Frequently Asked Questions

What OSINT services do you provide?

We specialize in skip tracing & digital locates, background & compliance checks, asset & financial investigations, social media & online activity investigations, and property & public records retrieval.

Are your findings court-usable?

Yes—results are sourced from lawful, open sources and documented with timestamps, citations, and screenshots when applicable. Subpoena-only records are not collected.

Where do you operate?

We handle OSINT cases across the United States, with emphasis in Michigan.

Do you follow the FCRA and privacy laws?

Yes. For FCRA-covered purposes (e.g., employment), additional client certifications may be required. We decline unlawful requests (harassment, discrimination, stalking, etc.).

How do I start an investigation?

Contact us with your objective and any known details. We’ll confirm scope and pricing, send an engagement agreement, then begin intake → collection → verification → analysis → reporting.

Do you guarantee results?

No. OSINT depends on available data and jurisdictional access. We commit to thorough, multi-source verification and a clear explanation of limits.

How fast is the turnaround?

Timelines vary by scope and data availability. Many skip traces and standard background checks complete in 1–5 business days; complex asset or records work may take longer.

What information should I provide to begin?

Any identifiers you have (full name, DOB or age range, last known city/state, prior addresses, phone/email, employer, social links, case context) improves accuracy and speed.

How do you protect confidentiality?

Cases follow our OSINT Playbook QA controls: restricted access, need-to-know handling, internal audits, and secure delivery. We never resell client data.

What are your fees and payment terms?

Pricing depends on scope and urgency; most work is flat-fee or milestone-based and prepaid at kickoff. You’ll receive a written quote before work begins.

What is your refund policy?

Service fees are non-refundable once work begins. Digital products are non-returnable once delivered. See our Refund & Return Policy for details.

How do I contact you?

Email help@bobspinco.com or call 810-545-7419. You can also reach us via the Contact page.