Privacy Policy

Effective Date: April 15, 2024

Last Updated: October 2, 2025

At BOB’s PI & Company (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website www.bobspinco.com

(the “Site”) or engage with our investigative and digital services.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

Name, email address, phone number, mailing address

Information submitted via contact forms, intake forms, or subscription sign-ups

Documents or case-related data provided for investigative engagement

Technical Information

IP address, browser type, operating system

Cookies and usage data (see Section 7 below)

Case-Related Information

Details voluntarily shared during investigative engagements (e.g., background details, records for review, case objectives)

Collected only once an engagement agreement is in place

Digital Product Purchases

Information related to purchases of playbooks, templates, or digital materials

Order details and payment confirmation (processed securely through third-party providers)

2. How We Use Your Information

We use the information collected to:

Respond to inquiries and communicate with potential or active clients

Provide OSINT investigation services under signed engagement agreements

Deliver digital products (playbooks, templates, training materials)

Improve website functionality and user experience

Maintain compliance with applicable laws (e.g., FCRA, Michigan PI statutes, privacy regulations)

Detect and prevent fraudulent or unlawful activity

3. How We Share Information

We do not sell or rent your personal information. Information may be shared only when necessary:

With vetted service providers assisting in legitimate business operations (bound by confidentiality agreements)

As required by law, subpoena, or court order

To protect our legal rights, client confidentiality, or the safety of third parties

4. Data Security

We implement administrative, technical, and physical safeguards consistent with our OSINT Playbook Quality Assurance Standards, including:

Controlled access to case files and client data

Secure storage and transmission methods for sensitive documents

Internal audits of data handling practices

⚠️ While we strive for security, no system is 100% guaranteed. Please limit sensitive details until a secure engagement is confirmed.

5. Client Confidentiality

All investigative records, reports, and findings are treated as confidential.

Case information is only accessible to authorized personnel.

Confidentiality obligations continue beyond the conclusion of the engagement.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or correct personal information we hold

Request deletion of your data (subject to legal retention requirements)

Restrict or object to certain processing activities

To exercise these rights, contact us at help@bobspinco.com.

7. Cookies & Tracking

Our Site may use cookies or similar tracking technologies to:

Enhance browsing experience

Measure traffic and usage trends

Improve SEO and performance

You may disable cookies in your browser, though some Site features may be limited.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Data Retention

We retain investigative records as required by Michigan and U.S. law.

Digital purchase records are retained for accounting, compliance, and fraud-prevention purposes.

Non-essential personal data is deleted once it is no longer required.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has provided us information, please contact us immediately.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Site constitutes acceptance of the revised Privacy Policy.

12. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

📧 help@bobspinco.com

🌐 www.bobspinco.com