Privacy Policy

Effective Date: April 15, 2024

Last Updated: May 22, 2025

BOB’s PI & Company and its digital service division, CaseComply, are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information across our websites, client platforms, and digital tools.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide to Us

Name, email, phone number, and company details when you contact us or create an account

Payment and billing information during purchases or subscriptions

Case-related details for investigative engagements

Uploaded files or forms when using our templates or AI tools

b. Information Collected Automatically

IP address, browser type, device information, and usage logs

Cookies or tracking data to improve site performance and security

2. How We Use Your Information

We use collected data for the following purposes:

To provide and fulfill requested services

To communicate with clients about projects, updates, or policy changes

To manage subscriptions and payment processing

To improve and secure our websites and digital tools

To comply with legal obligations and investigative protocols

We do not sell or rent your personal data.

3. Sharing of Information

We only share your data:

With service providers (e.g., payment processors or secure storage platforms) who support our operations under confidentiality agreements

If legally required by court order or law enforcement

With explicit client permission for interagency cooperation or client reporting purposes

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. These include:

Encrypted communications (HTTPS, SSL/TLS)

Restricted access to sensitive client data

Secure storage of investigative files and documents

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Retention of Data

We retain client records, reports, and related data only as long as necessary:

For the duration of the project or subscription

To meet regulatory or legal obligations

Or until the user requests deletion (if allowable by law)

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent to processing (where applicable)

Request data portability or lodge a complaint with a data protection authority

Contact help@bobspinco.com to make a request.

7. Third-Party Links & Services

Our websites may contain links to external services (e.g., Stripe, MailerLite, BookFunnel). We are not responsible for the privacy practices or content of those third-party sites.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that a minor’s data has been collected, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on our website with the latest effective date. Your continued use of our services after changes implies acceptance.

10. Contact Us

If you have any questions or privacy concerns, please contact:

📧 help@bobspinco.com

📍 BOB’s PI & Company – Privacy Office you may send an email to info@bearonesburden.com.