Terms and Conditions

Effective Date: April 15, 2024

Last Updated: May 22, 2025

Welcome to BOB's PI & Company and CaseComply, a division providing professional investigative services, digital compliance tools, and automation support. By accessing or using any of our services, products, websites, or platforms, you agree to comply with the following terms and conditions.

1. Acceptance of Terms

By using our services, purchasing products, or interacting with any part of our websites (including but not limited to www.bobspinco.com and any subdomains), you acknowledge and agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.

2. Services Offered

BOB’s PI & Company provides:

Private investigative and surveillance services

CaseComply: digital compliance documentation, templates, and AI-assisted workflows

Access to ReportBuilder AI, field kits, and internal training material

We reserve the right to modify or discontinue services at any time without prior notice.

3. Client Responsibilities

Clients agree to:

Provide accurate, lawful, and complete information

Use our services only for lawful purposes

Not duplicate, share, or resell proprietary templates or materials without written consent

Comply with all applicable laws, including privacy and data protection laws

4. Confidentiality & Data Use

All investigative engagements are conducted in strict confidence. Information collected during the course of services will be handled according to professional standards and applicable legal requirements.

Data provided by clients may be used to fulfill the service requested but will not be sold or distributed to third parties.

For more details, see our [Privacy Policy].

5. Payment & Billing

Payment terms are outlined at the point of sale or contract initiation. Late payments may incur additional fees or service interruptions.

Subscriptions (e.g., ReportBuilder AI access) will auto-renew unless canceled prior to the renewal date. By subscribing, you authorize recurring charges until cancellation.

6. Refund Policy

All purchases are subject to our [Refund and Return Policy]. Due to the nature of investigative and digital services, refunds are only issued under limited conditions.

7. Intellectual Property

All materials provided—templates, reports, documents, AI-generated content, logos, and training guides—are protected under copyright and intellectual property laws.

You are granted a non-exclusive, non-transferable license to use the materials for your business or internal use only. Redistribution, resale, or unauthorized modification is strictly prohibited.

8. Limitation of Liability

We make no guarantees regarding the outcomes of investigative work, template suitability, or AI-generated content. Our liability, if any, is limited to the amount paid for the specific service in dispute.

BOB’s PI & Company shall not be held liable for incidental, indirect, or consequential damages.

9. Termination

We reserve the right to suspend or terminate access to services, tools, or subscriptions at any time for breach of these Terms or any unlawful, abusive, or fraudulent activity.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.

11. Changes to Terms

We may revise these Terms from time to time. Updates will be posted on our website with the effective date. Continued use of our services constitutes acceptance of any revisions.

12. Contact

If you have any questions about these Terms, contact us at:

📧 help@bobspinco.com